Terms and Conditions

These terms and conditions (also referred to on this page as site terms, service terms, and conditions of use) govern your access to and use of the Pulsz Casino website, your player account, the games, promotions, and related services we make available.

By visiting the site, creating an account, or using any part of the services, you agree to follow these conditions of use. The purpose of this page is to explain - in clear, human language - the main rules, rights, restrictions, and responsibilities that apply when you play on Pulsz Casino.

Who can use Pulsz Casino

Pulsz Casino is intended for adults only.

To use the platform, you must:

• Be at least 18 years old (and also meet the legal gambling or participation age where you are located, if it is higher).
• Make sure that accessing and using online casino-style entertainment (including any sweepstakes-style features) is lawful in your jurisdiction.
• Understand that we may restrict or block access in certain countries, regions, or U.S. states, and we may change availability over time.

If you are located in a place where the service is not permitted, you should not attempt to access the site or create an account.

Setting up your account the right way

When you register, you agree to provide accurate, complete, and up-to-date information. This includes details such as your name, date of birth, address, and contact information.

Key account rules:

• Your account must be created in your own legal name.
• You may only have the number of accounts permitted by Pulsz Casino. In most situations, this means one account per person/household/device environment, unless we state otherwise.
• You must not register using false details, someone else’s identity, or information you do not have the right to use.
• We may refuse, limit, or close accounts if we reasonably believe the registration information is inaccurate, incomplete, or misleading.

Identity checks that keep the platform safe

To protect players and the platform, Pulsz Casino may ask you to verify certain details at registration, during gameplay, before processing a redemption/withdrawal, or when account activity requires review.

Verification may include requesting documents or information to confirm:

• Your identity and age
• Your residential address
• Ownership of a payment method used on the account
• Other details needed for security, fraud prevention, or compliance checks

If you do not complete requested verification within a reasonable timeframe, some features (such as purchases, promotions, or redemptions/withdrawals) may be limited or unavailable until checks are completed.

Your account is yours - keep it secure

You are responsible for keeping your login details confidential and for all activity that occurs through your account, whether authorized by you or not.

You agree that you will not:

• Share your account or password with anyone
• Allow another person to play on your account
• Buy, sell, transfer, or gift an account
• Use the services on behalf of someone else

If you believe your account has been accessed without permission, contact us right away so we can help secure it.

Payments, withdrawals, and account balances

Pulsz Casino may support different payment methods, including ACH, Apple Pay, Discover, Google Pay, MasterCard, and Visa. Availability can vary by location, device, bank/provider rules, and internal risk controls.

Important points to understand:

• Processing times, fees (if any), and limits may vary depending on the method used and your verification status.
• We may review withdrawal/redemption requests before approval to help prevent fraud, chargeback abuse, and unauthorized activity.
• We may apply reasonable checks to confirm ownership of a payment method and the legitimacy of transactions.
• Balances (including any promotional balances) may be displayed separately depending on the type of credits used on the platform.

If you notice an unexpected balance change, contact support so we can review it with you.

Bonus rules that apply to promotions and rewards

Promotions, bonuses, and special offers (including Gold Coins and Sweepstakes Coins offers) may come with additional bonus terms, which apply alongside these service terms. If there is a conflict, the promotion-specific rules usually control for that particular offer.

Common promotion conditions may include:

• Eligibility requirements (including location restrictions and age requirements)
• Opt-in requirements (some offers apply automatically, others require manual opt-in)
• Time limits and expiration rules
• 1x playthrough/wagering requirements on Sweepstakes Coins (where stated)
• Game eligibility (some offers may apply to certain games only, although many offers may apply across slots and table games)
• Limits on redemption amounts and other restrictions designed to keep promotions fair

Examples of offer conditions that may apply on Pulsz Casino include:

• Sweepstakes Coins may expire if your account is not accessed for 60 consecutive days.
• Redemption limits may apply, such as a maximum redemption of up to 10,000 USD per day for most eligible jurisdictions. Some locations may have different caps (for example, Florida and New York may be limited to a maximum win redemption of 5,000 USD per single spin or game round).
• Minimum redemption thresholds may apply, such as 100 Sweepstakes Coins for cash prizes and 10 Sweepstakes Coins for gift cards.

We may also refuse, remove, or reverse promotional benefits if we reasonably believe an offer is being misused (for example, through multiple accounts, collusion, or other forms of bonus abuse). Always review the specific promotion details shown in the offer before participating.

Game access and service availability

We work to provide a reliable experience, but game availability and access to services can change.

You understand and accept that:

• Games and features may vary based on your location, device, browser, operating system, and account status.
• Some games, promotions, or features may be added, removed, paused, or limited at any time.
• Access may be interrupted due to maintenance, updates, technical issues, or third-party service disruptions.

We do not promise that the site will always be available, or that any specific game or feature will remain available indefinitely.

Fair play standards and prohibited behavior

Pulsz Casino is designed for personal entertainment use. You agree to use the platform lawfully and fairly.

Prohibited behavior includes, but is not limited to:

• Fraud, attempted fraud, or use of stolen payment methods
• Chargeback abuse or intentionally reversing legitimate transactions
• Collusion or coordinated play intended to gain an unfair advantage
• Bonus abuse, including creating multiple accounts to claim offers more than once
• Providing false or misleading account information
• Attempting to manipulate games, promotions, or site systems
• Using bots, scripts, automation tools, or other unauthorized software
• Interfering with the platform’s normal operation, security, or integrity

If you suspect unfair behavior on the platform, you should report it to support rather than attempting to investigate it yourself.

When Pulsz Casino may restrict, suspend, or close an account

To protect players and the service, Pulsz Casino may take reasonable action when we believe the platform rules have not been followed, or when checks are incomplete.

This may include:

• Limiting access to certain features
• Pausing a promotion or removing promotional eligibility
• Freezing a transaction temporarily while a review is completed
• Suspending access to the account
• Closing the account where appropriate

We aim to apply these measures in a fair, consistent way, based on the information available to us at the time.

Handling errors, display issues, and technical problems

From time to time, errors can happen - including game interruptions, incorrect display results, mispriced offers, incorrect bonus crediting, or balance inaccuracies caused by technical faults.

If an obvious error occurs, Pulsz Casino may:

• Correct the mistake
• Adjust balances affected by the error
• Void or correct game results that were impacted by a malfunction, where reasonable and appropriate

If you believe an outcome or balance is wrong, contact support with any helpful details (such as time, game name, and screenshots if available).

Responsible gaming and player protection

Gambling should be treated as entertainment, not as a way to make money.

If play stops feeling fun or stays on your mind in an unhealthy way, take a break and consider using any responsible gaming tools offered on the platform. You can also find guidance and support resources on our /responsible-gaming page.

Ownership of site content and brand materials

The Pulsz Casino website, including its design, logos, text, graphics, and software elements, is owned by Pulsz Casino or licensed to us.

You may not copy, reproduce, republish, distribute, or commercially exploit site content without written permission, except where the law allows limited personal use (for example, viewing content on your device for normal site use).

Third-party providers and external services

Some parts of the service may be provided by third parties, including game studios and technical providers. Pulsz Casino currently offers games from multiple software providers, and game availability may change over time.

Certain features may also rely on third-party systems (such as payment networks or identity verification services). These providers may have their own operational limits, outages, or requirements, which can affect availability or processing times.

Limits on liability in plain language

Pulsz Casino is not responsible for losses or damages caused by circumstances outside our reasonable control or not caused by our direct actions. This includes, for example:

• Internet interruptions, device failures, or unsupported browsers
• Player mistakes (such as entering incorrect information)
• Delays or failures caused by third-party providers (payment networks, telecom providers, verification services, or game providers)
• Events such as outages, emergencies, or other force majeure situations
• Misuse of the service or breach of these platform rules

Nothing in these terms is intended to limit rights that cannot be limited under applicable law.

No guarantees about uninterrupted service

The website, games, and services are provided on an “as is” and “as available” basis. While we work to maintain a stable platform, we cannot guarantee uninterrupted access, constant availability, or error-free operation at all times.

Updates to these terms

We may update these site terms from time to time to reflect service changes, security improvements, legal requirements, or operational updates.

The most current version posted on the website will apply from the date it is published, unless we state a different effective date. We encourage you to review this page periodically so you understand the current conditions of use.

Other policies that work alongside these rules

These service terms should be read together with other relevant site policies, which may include:

• /privacy-policy
• /cookie-policy
• Bonus terms shown within specific promotions
• Any AML/KYC guidance or account verification information we publish
• Responsible gaming information and support resources

If a specific promotion or feature provides additional rules, those rules apply to that promotion or feature.

Contact Pulsz Casino support

If you have questions about these terms, your account, verification, payments, or promotions, you can contact Pulsz Casino support using the official channels:

• Email: support@pulszsweeps.com
• Phone: +14243717304
• Live chat and FAQ support options may also be available on the website

By continuing to access or use Pulsz Casino, you confirm that you understand and accept these platform rules, and that you will use the services responsibly and in line with the conditions of use described above.